Terms and conditions

Processing time

The time we need to prepare an order for shipping is 3 to 7 business days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs

Payment options

We accept payments by Bank wire transfer, PayPal or Credit Card.

We keep your payment information secure.

Returns & exchanges

We gladly accept returns, exchanges, and cancellations

For returns/exchanges:
Contact me within: 5 days of delivery
Ship items back within: 15 days of delivery

For cancellations:
Request a cancellation within: 48 hours of purchase

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Material already partial or totally used
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please if you have any problems with your order contact us to info@markybabymilkjewelry.com